FAQs
Frequently asked question
What Shipping Methods Are Available?
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What are shipping times and costs?
Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times
What payment methods can I use?
Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
What's your return policy? (The Wild Promise)
You have 60 days from delivery to request a refund or replacement on any product purchased at purelywildnatural.com — sealed, opened, or half-finished. We offer your choice of a full refund, a free replacement, or store credit. For single-bottle orders under $35, you don't even need to ship it back. Damaged or lost in transit? Send us a photo within 14 days and we'll replace it at our cost. To start, email support@purelywildnatural.com with your order number. See our full Refund Policy for the complete details.
Shipping
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